When recording doesn't work or MIDI won't connect

What to check when recording will not start, no sound comes in, or your digital piano will not connect. Recording with the microphone works with any piano, so you can keep practicing with the mic even when MIDI is not working.

"The microphone isn't available"

Pianium is not allowed to use the microphone. Press Open settings on Today and turn on the microphone for Pianium in your device settings.

iPhone and iPad: Settings → Pianium → Microphone
Android: Settings → Apps → Pianium → Permissions → Microphone (names differ by device)

With a digital piano you can also use Record with MIDI.

No sound while recording

Check the Mic level on the recording screen.

If it says Microphone: muted, press Unmute microphone to capture sound again. See Muting the microphone during a recording.
If it says A little low, or "No sound is reaching the mic. Move your device closer to the piano": move your device closer to the piano, and make sure nothing covers the device's microphone.

If you record with the metronome on, the click is recorded too. Earphones are recommended.

Very short recordings are not saved automatically. If you see "Not saved because it was too short", press Save it to keep it.

Connect a MIDI device

Connect your digital piano over Bluetooth MIDI or USB MIDI. For Bluetooth, follow these steps.

Turn on the digital piano and its Bluetooth (MIDI).
On Today, press Input: Microphone.
On the Input screen, choose BLE (Bluetooth MIDI). Devices nearby appears.
Press Connect next to your device.

Once connected, the input shows the device's name. Recording with MIDI keeps the keys you play as they are.

For a cable connection, choose USB MIDI. See Connecting a digital piano with USB MIDI for setup and connection steps. Choose MIDI off (microphone) for microphone recording.

Screenshot coming soon

The Input screen: microphone and MIDI device

Bluetooth MIDI will not connect

"Nothing found. Turn on Bluetooth on your digital piano": check that the piano's Bluetooth is on, then press Search again.
"Bluetooth isn't available": allow Bluetooth for Pianium in your device settings. Without it, you can keep recording with the microphone.
"Couldn't connect to …": check that the piano is on with Bluetooth enabled, then try again.
If the device you used before cannot be found, you will see "Input: Microphone (… not found)" and the microphone records instead.

MIDI drops or nothing comes in while recording

"The MIDI connection was lost. What you played so far is kept": everything up to that point is kept. Reconnect, then record again.
"No MIDI is coming in. Check the digital piano's output settings": in the piano's settings, check that MIDI output goes to Bluetooth. Your piano's manual explains how.

If a USB cable disconnects, recording stops and saves the performance received so far. Notes without a received key release are omitted. Check the save result, reconnect the cable, connect from the list and start a new recording.

Still not working

Update the app and your device's OS, then close the app completely and open it again. If recordings have not been sent, see Saving and syncing when you practice offline.