Privacy Policy

Easpe Inc. (hereinafter referred to as "the Company") establishes the following privacy policy (hereinafter referred to as "this Policy") regarding the handling of users' personal information in the mobile application "Pianium" and the Company's website (hereinafter collectively referred to as "this Service") provided by the Company.

Article 1 (Personal Information)

"Personal Information" refers to "personal information" as defined in the Personal Information Protection Act, and means information about a living individual that can identify a specific individual by the name, date of birth, address, telephone number, contact information, and other descriptions contained in such information, as well as data relating to appearance, fingerprints, voiceprints, and information that can identify a specific individual from such information alone (personal identification information) such as the insurer number of a health insurance card.

Article 2 (Method of Collecting Personal Information)

The Company may ask for personal information such as name, date of birth, address, telephone number, email address, bank account number, credit card number, driver's license number, etc. when users register for use. The Company may also collect transaction records and payment information containing users' personal information from the Company's partners (including information providers, advertisers, and advertising distributors; hereinafter referred to as "Partners").

Article 3 (Purpose of Collecting and Using Personal Information)

The purposes for which the Company collects and uses personal information are as follows.

1. To provide and operate the Company's services
2. To respond to inquiries from users (including identity verification)
3. To send emails about new features, updates, campaigns, etc. of the services users are using, and to provide information about other services provided by the Company
4. To contact users as necessary for maintenance, important notices, etc.
5. To identify users who violate the terms of use or who attempt to use the service for fraudulent or improper purposes, and to refuse their use
6. To allow users to view, modify, and delete their own registration information and view their usage status
7. To charge users for paid services
8. For purposes incidental to the above purposes of use

Article 4 (Changes to Purpose of Use)

1. The Company will change the purpose of use of personal information only when it is reasonably recognized that the purpose of use is related to the purpose before the change.
2. When the purpose of use is changed, the Company will notify users of the changed purpose by the method specified by the Company, or publish it on this website.

Article 5 (Provision of Personal Information to Third Parties)

1. The Company will not provide personal information to third parties without obtaining the user's prior consent, except in the following cases. However, this excludes cases permitted by the Personal Information Protection Act and other laws and regulations.
   1. When it is necessary to protect human life, body, or property and it is difficult to obtain the consent of the person
   2. When it is particularly necessary for the improvement of public health or the promotion of the healthy development of children, and it is difficult to obtain the consent of the person
   3. When it is necessary to cooperate with national institutions, local governments, or those commissioned by them in carrying out affairs stipulated by law, and obtaining the consent of the person is likely to impede the execution of such affairs
   4. When the following matters are announced or published in advance, and the Company has filed a notification with the Personal Information Protection Commission
      1. That the purpose of use includes provision to third parties
      2. Items of data to be provided to third parties
      3. Means or methods of provision to third parties
      4. To stop providing personal information to third parties upon request of the person
      5. Method of accepting requests from the person

2. Notwithstanding the provisions of the preceding paragraph, the following cases shall not be considered as provision to third parties.
   1. When the Company entrusts all or part of the handling of personal information within the scope necessary to achieve the purpose of use
   2. When personal information is provided in connection with business succession due to merger or other reasons
   3. When personal information is used jointly with a specific person, and the person is notified in advance or placed in a state where the person can easily know the fact, the items of personal information to be used jointly, the scope of persons who use it jointly, the purpose of use of the users, and the name of the person responsible for managing such personal information

Article 6 (Disclosure of Personal Information)

1. When the Company is requested to disclose personal information by the person, it will disclose it to the person without delay. However, if disclosure falls under any of the following cases, the Company may not disclose all or part of the information, and if it decides not to disclose, it will notify the person of this fact without delay. Please note that a fee of 1,000 yen per case will be charged for disclosure of personal information.
   1. When there is a risk of harming the life, body, property, or other rights and interests of the person or a third party
   2. When there is a risk of significantly impeding the proper implementation of the Company's business
   3. When it would otherwise violate laws and regulations

2. Notwithstanding the provisions of the preceding paragraph, information other than personal information, such as history information and characteristic information, will not be disclosed in principle.

Article 7 (Correction and Deletion of Personal Information)

1. If a user's personal information held by the Company is incorrect, the user may request the Company to correct, add, or delete personal information (hereinafter referred to as "correction, etc.") through the procedures established by the Company.
2. If the Company receives a request from a user under the preceding paragraph and determines that it is necessary to comply with the request, it will correct the personal information without delay.
3. When the Company makes corrections based on the provisions of the preceding paragraph, or when it decides not to make corrections, it will notify the user of this fact without delay.

Article 8 (Suspension of Use of Personal Information)

1. When the Company is requested to suspend or delete the use of personal information (hereinafter referred to as "suspension of use, etc.") on the grounds that the personal information is being handled beyond the scope of the purpose of use, or that it was obtained by fraudulent means, the Company will conduct necessary investigations without delay.
2. Based on the results of the investigation in the preceding paragraph, if the Company determines that it is necessary to comply with the request, it will suspend the use of the personal information without delay.
3. When the Company suspends use based on the provisions of the preceding paragraph, or when it decides not to suspend use, it will notify the user of this fact without delay.
4. Notwithstanding the provisions of the preceding two paragraphs, if suspension of use requires a large amount of expenses or if it is otherwise difficult to suspend use, and if alternative measures necessary to protect the user's rights and interests can be taken, such alternative measures will be implemented.

Article 9 (Changes to Privacy Policy)

1. The contents of this Policy may be changed without notifying users, except for matters otherwise stipulated in laws and regulations or this Policy.
2. Unless otherwise specified by the Company, the revised privacy policy will take effect when it is posted on this website.