Legal notice (Japan Specified Commercial Transactions Act)
The following information about the sale of Pianium's paid plan (Pianium Plus) is provided under Japan's Act on Specified Commercial Transactions.
- Seller
- Easpe Inc.
- Representative (responsible person)
- Tomohiro Hiratsuka
- Address
- Osaka Center Building 6F, 4-1-3 Kyutaromachi, Chuo-ku, Osaka 541-0056, Japan
- Phone number
- Disclosed without delay by email or similar means upon request, sufficiently before you purchase. For routine inquiries, please use the contact form below.
- Contact and email address
- Contact us through the contact form on our company website or Pianium contact and support. Our email address is disclosed without delay upon request.
- Price
- Pianium Plus monthly plan: JPY 980 (tax included); yearly plan: JPY 9,800 (tax included). The amount you actually pay is the one shown on the plan screen in the app and on the App Store or Google Play purchase screen. Outside Japan, prices, currencies and tax treatment vary by country or region and by store, and the terms shown on the purchase screen apply.
- Additional fees
- Internet connection charges for downloading and using the app are borne by you.
- Payment method
- In-app purchase through the App Store (Apple) or Google Play, charged to the payment method registered with your store account. We do not receive card numbers or similar details.
- Payment timing
- You are charged by the store when the purchase is completed. After that, you are charged at each automatic renewal for every subscription period (one month or one year).
- When the service is provided
- Immediately after the purchase is completed.
- Auto-renewal and how to cancel
- Paid plans are auto-renewing subscriptions. You can cancel at any time in the store's subscription management (how to cancel on the App Store, how to cancel on Google Play). On the App Store, the subscription renews automatically unless you cancel at least 24 hours before the next renewal date. On Google Play, cancel before the next renewal date. Deleting the app, signing out or deleting your account does not cancel the subscription.
- After cancelling
- After cancelling, you can keep using the paid plan until the end of the period you have already paid for. Ordinarily, cancelling during a period does not produce a prorated refund. This does not limit refund, immediate-cancellation or other rights available under applicable law or store policies.
- Returns and refunds
- Because this is a digital service, returns are not accepted after purchase. Refunds follow the policy of the store where you purchased and applicable law (request a refund on the App Store, Google Play refunds).
- System requirements
- iOS and iPadOS 15.0 or later (iPhone and iPad), Android 7.0 or later. An internet connection is required. Recording requires microphone permission. Operation on every device is not guaranteed.
Terms of Service · Privacy Policy
Established November 14, 2026